Innovative Ideas

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2. How many line managers do you have?
(Like Branch Manager, Risk Manager, etc)
3. Do you have written job descriptions/ contracts for all your staff with their roles, Key Performance Indicators, benefits, etc. well defined?
4. What kind of organizational structure is in place?
5. Does your business have a particular hiring process?
6. Does your business have a well-documented training program for all new staff when they are hired by your organization?
7. Do you have criteria for staff promotions?
8. Do you have criteria for firing or retiring staff?
10. Have you come up with a succession strategy for the business in case you are not able to run it?